Rainbow Home Care Services, Inc. Messaging Program

​

1. Program Description By subscribing to Rainbow Home Care Services, Inc. mobile messages, you agree to receive recurring autodialed marketing/informational text messages (e.g., appointment reminders, order updates, account alerts) to the mobile number used at opt-in. Consent is not a condition of purchase.

2. Message frequency may vary depending on your interaction with us.

3. Potential Fees for SMS Messaging
   Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.

4. Cost Message and data rates may apply. Check with your mobile carrier for details.

5. Opt-Out Instructions: You can cancel the SMS service at any time. Just text "STOP" to the short code or phone number. After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

6. Opt-In Method: You may opt in to receive SMS messages from Rainbow Home Care Services, Inc. in the following ways:
   By submitting an online form

7. Help Instructions: If you are experiencing issues with the messaging program you can reply with the keyword "HELP" for more assistance, or you can get help directly at dustin@rainbowhomecare.com or 714-544-8070.

8. Carrier Liability: Carriers are not liable for delayed or undelivered messages.

9. Privacy: As mentioned in our Privacy Policy, we do not share your mobile information with third parties for marketing purposes.

10. SMS Consent Communication: The information as phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

11. Standard Messaging Disclosures:
    Message and data rates may apply.
    You can opt-out at any time by texting "STOP."
    For assistance, text "HELP" or visit our Privacy Policy and Terms and Conditions pages.
    Message frequency may vary

12. Types of SMS Communications: If you have consented to receive text messages from Rainbow Home Care Services, Inc., you may receive messages related to the following:​ Appointment reminders, Scheduling inquiries, Follow-up messages, and Billing inquiries. Example: "Hello, this is a friendly reminder of your upcoming appointment with Dr. Doe at Doctor's Plaza on 1/1/2030 at 2:30pm. You can reply STOP to opt out of SMS messaging from Rainbow Home Care Services, Inc. at any time. 

13. Information We Collect:
    We may collect personal information that you voluntarily provide to us, including your name, phone number, email address, and any other information you submit through our website or services. We may also collect information automatically such as IP address, browser type, and usage data.

14. How We Use Your Information:
    We use the information we collect to provide and improve our services, communicate with you, and send relevant updates. This includes sending conversational and service-related SMS messages, responding to inquiries, and providing customer support.

15. How We Share Your Information:
    We do not sell or rent your personal information. We may share your information with trusted service providers who assist us in operating our business, as required by law, or to protect our rights and users.

​​

​

​